Last Updated: May 2, 2026
At our clinic, we are committed to protecting the privacy, confidentiality, and security of our patients’ personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services, website, or communications.
We may collect the following types of information:
Personal Information: Name, phone number, email address, age, gender, and location
Health Information: Medical history, symptoms, reports, and other details shared during consultation
Technical Information: IP address, browser type, device information, and website usage data
We use your information strictly for:
Providing medical consultation and treatment guidance
Communicating with you regarding appointments, follow-ups, and care
Maintaining internal medical records
Improving our services and patient experience
All patient-related information is treated as strictly confidential. We follow standard medical ethics and ensure that your personal and medical data is not disclosed without your consent, except where required by law.
We implement appropriate technical and organizational measures to safeguard your data, including:
Restricted access to authorized personnel only
Secure storage of patient records
Protection against unauthorized access, misuse, or disclosure
We do not sell, rent, or trade your personal information.
Your data may only be shared in the following cases:
With your explicit consent
When required by law or regulatory authorities
For essential service-related purposes (e.g., communication or delivery support), while maintaining confidentiality
We may contact you via phone, email, or messaging platforms (such as WhatsApp) for:
Appointment confirmations
Consultation follow-ups
Treatment-related communication
We do not send spam or unauthorized promotional messages.
For online consultations, patients voluntarily share their information for medical evaluation. While we take reasonable precautions, patients are advised to use secure personal devices and networks when sharing sensitive information.
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. This does not involve identifying personal medical details without consent.
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Withdraw consent for communication (where applicable)
We retain patient information only for as long as necessary for medical, legal, and administrative purposes.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us through the contact details provided on our website.
By using our services, you consent to the terms outlined in this Privacy Policy.
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